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Supporting you with each step

Helping you
bank at home
using Digital Banking

How Digital Banking can help

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Payments

Move money between your accounts, pay bills, friends and family and more. Criteria applies
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Control

Set up weekly balance alerts, Act Now Alerts, Arranged overdraft alerts and more
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Support

Chat to Cora, our digital assistant, she's available 24/7 for any queries you may have
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De-clutter

Reduce paper waste and clutter by switching to paperless statements and letters

How to set up Digital Banking

Our video and step by step guides are here to make it easy for you to registered for and start using Digital Banking.

Register for Digital Banking

Watch our quick video for step by step instructions to help you get registered for Digital Banking.

How to log in and check your balance

Once registered you can easily check your balance using Digital Banking.

Forgotten your log in details

Forgotten your log in details? No problem. Watch our video showing the simple process to get you back up and running.

How to videos

Quick videos guides to help you bank at home using Direct Banking

Card Reader

When you register for Digital Banking a card reader will automatically be sent to you and should arrive within 7 working days.

 

When you receive your first card reader you will need to enable it before you can start using it.

 

If you have previously enabled your card reader then you shouldn’t need to enable it again.

 

Should you need to order a replacement card reader this can be done through Digital Banking, please allow up to 7 working days for the card reader to reach you.

Enable your card reader

Once you have your card reader you will need to enable it.

How to order a card reader

To order a replacement card reader watch the below video or read our step-by-step guide.

Want to experience a quicker way to bank?

Get the app

Experience the quickest way to manage your money

Get the app

Experience the quickest way to manage your money

Get the app

Experience the quickest way to manage your money