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Easy.Quick.Secure

Get the
Royal Bank app

Banking made easy

With the Royal Bank app you can carry out your day to day banking in the palm of your hand.

Here are just a few highlights of the Royal Bank app:

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Quick

It's the quickest way to check your balances and transactions
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Safe and secure

With fingerprint and facial recognition. Available on selected devices
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Easy

Pay others with account details, phone numbers or saved payees. Criteria applies

Support

24/7 help available from our digital assistant Cora or a live web agent through “message us”

How to register for the app

Get the Royal Bank app in minutes. Our videos and step-by-step guide make it even easier to get yourself up and running with the app.

Not ready to get the app yet?

No problem, we've got some great information to help you feel confident with NatWest app.

Get the app

Search for 'Royal Bank of Scotland Mobile Banking' in your app store - where you normally download your apps.

Step-by-step guide:

  1. Open the Royal Bank app, tap 'I'm already a customer'. Read and accept the Mobile Banking Terms then tap ‘Get Started’
  2. Enter your Digital Banking customer number. Don’t have these? Tap 'What's my customer number?'.
  3. Enter the characters from your Digital Banking PIN and Password. Don't have these? Tap 'Forgotten secure details?'
  4. Confirm your mobile number and enter the activation code we text to you. If your mobile number is wrong then log in to Digital Banking to update it, then return to the app in 3 days to finish registering.
  5. Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.
  6. If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.

Get the app

Experience the quickest way to manage your money

Get the app

Experience the quickest way to manage your money

Is there anything else we can help you with?