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Banking with Royal Bank of Scotland

Download and register for
the Royal Bank banking app

1. Get the app

Search for 'Royal Bank of Scotland Mobile Banking' in your app store - where you normally download your apps.

Step-by-step guide:

  1. Open the Royal Bank app, tap 'I'm already a customer'. Read and accept the Mobile Banking Terms then tap ‘Get Started’
  2. Enter your Digital Banking customer number. Don’t have these? Tap 'What's my customer number?'.
  3. Enter the characters from your Digital Banking PIN and Password. Don't have these? Tap 'Forgotten secure details?'
  4. Confirm your mobile number and enter the activation code we text to you. If your mobile number is wrong then log in to Digital Banking to update it, then return to the app in 3 days to finish registering.
  5. Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.
  6. If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.

Get the app

Experience the quickest way to manage your money

Get the app

Experience the quickest way to manage your money

2. Register for the app

Once you have your text all you have to do is tap the link which will take you to your app store. Then tap 'install' for Android or 'get' for iOS. Then follow the instructions below to register for the app.

We are here to help

Once you have registered we have lots of support to help you make the most of the app.