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Important life events

We're here to support you

  • Having money worries?
  • Struggling with payments and debts?

 

You've come to the right place. Now let's find you the help you need to get back on track...

Help with your accounts.

If you’re struggling to keep on top of things financially, we’ve got a range of support and online tools that could help. You can manage all your accounts quickly and efficiently here, get help with budgeting or combine all your debts into one single payment.

Help with your accounts

If you've missed a payment on your loan, mortgage or credit card (or know you're about to) or if you are struggling with your current account or overdraft, please tell us as soon as possible so we can support you. 

Free, confidential money advice

If you're struggling to pay your rent, mortgage or household bills, or you're worried about your debts, you may like some free independent advice.

Helpful organisations and charities

There are lots of debt advice organisations out there who offer free, confidential support for people with money worries. They can work with you to put together a personalised action plan to help you get your finances back on track. We’ve listed some of the main organisations and charities below with a description of what support they can offer. Information on opening times and ways to contact are available on the links below.

Citizens Advice

Citizens Advice are a national charity and network of local charities who offer confidential advice online, over the phone, and in person. They offer free, impartial, independent advice on debt, benefits, housing, legal matters, employment and general consumer advice.

Money Helper
Money Helper brings together the support and services of  three government-backed financial guidance providers: the Money Advice Service, the Pensions Advisory Service and Pension Wise. They offer guidance online, over the phone and face-to-face providing support on debt, how to reduce spending and build up savings. They also offer help on redundancy, relationship breakdown or bereavement and how to find out about extra benefits and entitlements.

 

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StepChange
StepChange are a charity who offer free, flexibl edebt advice using an online debt advice tool or by speaking to someone.

Shelter
Shelter help people facing urgent housing issues, give advice, information and provide support.

National Debt Line
National Debt Line are an independent debt advice charity run by the Money Advice Trust. They offer free and confidential advice on debt solutions, dealing with bailiffs, creditors, credit score problems, court action and cost of living.

 

 

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Frequently asked questions