What we need from you
When using our digital service you’ll need to upload some important documents, including:
- Sort code and account number
The deceased's Royal Bank of Scotland sort code and account number. We only need to see one, even if they had multiple accounts with us.
- Death certificate
The original death certificate or coroner's interim certificate (England and Wales) or abbreviated extract (Scotland)
- The Will if there is one.
- Grant of representation (England and Wales) or Confirmation (Scotland), if appropriate
- The final funeral bill if you’d like us to use money from your loved one’s account to pay for the funeral.
- Proof of your ID
A driving license, passport or an ID card (electoral, EU or National ID).
- Proof of your address
A bank statement, utility bill or council tax bill dated within the last 3 months.
These need to be original documents, not copies. However, you can upload them by taking a picture with your phone, or a colour scan.
If you are a next of kin or Executor and are unable to use our digital service then these documents may be taken into one of our branches.