Stay safe and protect yourself against fraud | Royal Bank of Scotland

Stay Safe from fraud

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Stay safe from scams & fraud

Helpful hints and tips to protect yourself against scams & fraud

Download free IBM Rapport software to keep you safe
Top 5 ways to keep yourself safe from fraud
Add your signposting title here… Take Five To Stop Fraud and Scams

Take Five To Stop Fraud is a national campaign from Financial Fraud Action UK and the UK Government, backed by the banking industry coming together to tackle fraud.


Stop and think

Requests to move money: A genuine bank or organisation will never contact you out of the blue to ask for your PIN, full password or to move money to another account. Only give out your personal or financial details to use a service that you have given your consent to, that you trust and that you are expecting to be contacted by


Clicking on links/files: Don’t be tricked into giving a fraudster access to your personal or financial details. Never automatically click on a link in an unexpected email or text


Personal information: Always question uninvited approaches in case it’s a scam. Instead, contact the company directly using a known email or phone number.

Take the scams quiz

Other types of fraud and scams

Investment Fraud

Investment fraud

Investment fraud is any scheme or deception relating to investments that affect a person or company. As traditional investments become less popular due to lower returns, high yield investments have become more attractive to fraudsters.  

Find out more about investment fraud

Romance Scams

Romance Scams

This type of fraud is when you think you’ve met the perfect person online, but are not who they say they are. Once that person has gained your trust, they ask for money for a variety of emotive reasons.

Find out more about Romance Scams (opens in new window)

ATM Fraud

ATM Fraud

We see two main methods used by fraudsters to target ATMs – skimming and card trapping.

In a skimming attack, a criminal fits a small device in the card slot of the ATM. This little gadget captures the data from the magnetic stripe on the back of a bank card. Having also copied the PIN using a concealed camera, the fraudster puts this stolen bank card data onto the magnetic stripe of another card – a mobile phone top-up card, for example – which is then used to make cash withdrawals, usually overseas.


Card trapping occurs when a device fitted to the card slot prevents your card from being returned to you. Once you’ve left the machine, the fraudster prises the device off, taking your card.


Find out more about ATM fraud

Doorstep scams

Doorstep scams

Doorstep scams are when someone like a rogue trader knocks on your door in hope of scamming you out of your money or try to steal items from within your home.


It is always important to take care when you answer your door. These types of scammers can be persuasive, pushy and polite and it can be easily to fall victim.


Helpful tip sheet on how to stay safe from Doorstep scams. (PDF opens in a new window)


Find out more info on Doorstep scams (opens in a new window)



Top 5 ways to keep yourself safe from fraud
Add your signposting title here… Other useful information to protect yourself from scams & fraud
  • Download and install IBM Rapport for PC, Laptops and Macs
  • Use an Antivirus and firewall
  • Keep your computer and browser up to date
  • Use secure networks
  • Use strong passwords

Find out more information about scams with the Little Book of Big Scams (opens in a new window)

More information can be found at Get Safe Online (opens in new window)

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