Ways to Bank | Royal Bank of Scotland

Royal bank of Scotland - ways to bank

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ways to bank

When looking for the most convenient ways to bank, Royal Bank of Scotland has you covered.

App available to customers with Digital Banking and a UK or international mobile number in specific countries. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.

Important information about branches

We have recently announced that we will be closing a number of branches.

Closing a branch is a decision we don't take lightly, as we know how it can affect people in the local area. We’ll always work hard to guide you through the changes and find the best way to serve you from now on.

View branch closure locations in England and Wales View branch closure locations in Scotland
Branch Banking

We put your safety and security first

Whether you’re banking online or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise.

 

1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe

 

2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe

 

3. We'll help you protect yourself with tips on staying secure and free tools for extra protection

 

Remember to take sensible precautions

Keep your antivirus and firewall software up to date, and download the free IBM Rapport software for PC, Laptops and Macs

Learn more about security
Secure banking promise
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Ways to bank

Digital Banking

With Digital Banking you can manage and keep track of your finances 24/7.

Digital Banking from Royal Bank of Scotland is secure, easy and convenient to use, and gives you all the tools you need to manage your money online.

 

Here are just a few of our top features:

 

  • View your balance
  • Make payments (limits apply)
  • Transfer money between your accounts
  • Set up and manage your regular payments
  • View your transaction details

 

Digital Banking available to customers aged 11+ with a Royal Bank of Scotland  account. 

Mobile Banking

Manage and keep track of your finances with the mobile app wherever you are.

Our mobile app is secure, easy to use and convenient, and gives you all the tools you need to manage your money on the go.

 

Here are just a few of our top features:

 

 

App available to customers with Digital, Banking and a UK or international mobile number in specific countries.

Telephone Banking

Give us a call whenever you like - day or night.

Call us on:

 

0345 900 0400, Overseas: +44 (0) 131 242 0017 - For accounts in Endland and Wales (Minicom: 0800 068 1289)

03457 24 2424, Overseas: +44 (0) 131 549 8888 - For accounts in Scotland (Minicom: 0800 404 616)

 

To make the most of our Telephone banking service you will first need to register. If you are registered for Digital Banking you will automatically be registered for Telephone banking. Just make sure you know your customer number and are able to provide 2 digits of your online PIN when required to pass security.

Find your nearest branch

Find your nearest branch

You can use our full range of services in any Royal Bank of Scotland or NatWest branches.

You can use our Branch Locator to find your local branch that best meets your needs:
 

  • Branches only
  • Cash machines only
  • Branches & cash machines
  • Cash & cheque deposit machine
  • Extended opening hours for mortgage appointments
Using post office

Using the Post Office®

Get your general banking done at a local Post Office® branch

We’ve increased the number of services available at thousands
of Post Office® outlets across the UK.

As a Royal Bank of Scotland customer, you can:

 

  • Get a balance using your debit card and PIN. 
  • Withdraw cash using your debit card and PIN. 
  • Pay in cash with a pre-printed paying-in slip. 
  • Make cheques deposits with a pre-printed paying-in slip.

More about Post Office® banking

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