Community Banker | Royal Bank of Scotland

Community Banker

Community Banker

Our Community Bankers help customers bank wherever’s good for them by visiting them in their local communities and bringing face to face assistance and support.

View our other ways to bank

Community Banking available in selected areas

What's a Community Banker?

Our professionally qualified Community Bankers help our customers bank whenever and wherever they like – whether that's libraries, places of work, clubs, leisure centres or even customers' homes.

Community Bankers help customers understand how to manage their finances through our financial health checks. Their role is also to help customers understand our many ways to bank and to deliver important local events on fraud, scams and online security to help people keep their money safe.

Your Community Banker

Community bankers are located all over the country, from Gretna to Wick, supporting your local community.


Areas covered: St Andrews, Leven, Cupar, Crail & Anstuther, Glenrothes

Community Banker: Christopher Tracey, 07711764921


Areas covered: Kinross, Linlithgow, Kirkcaldy, Cowndenbeath, Dalgety, Dunfermline

Community Banker: David Russell Douglas, 07825 853950


Areas covered: Melrose, Jedburgh, Hawick, Selkirk, Kelso, Peebles, Galashiels

Community Banker: Amanda Baitup, 07711764522


Areas covered: Eyemouth, Duns, North Berwick, Dunbar, Haddington

Community Banker: Emma Baxter, 07711764598


Areas covered: Peebles, Penicuik, Bonnyrigg, Dalkeith Prestonpans

Community Banker: Lynn Bertram, 07717880609


Areas covered: Aviemore, Grantown on Spey and Beauly, Inverness Chief Office

Community Banker: Dorothy Greaves, 07711765313


Areas covered: Tain, Tongue and Wick, Alness

Community Banker: Jane Milne, 07711764816


Areas covered: Gretna, Annan, Lockerbie, Dumfries High Street

Community Banker: Amber Little, 07753115257


Areas covered: Forth, Carnwath & Douglas, Biggar

Community Banker: Marc Patterson, 07768182549


Areas covered: Strathaven, Lesmhagow, Larkhall, Lesmahagow

Community Banker: Robert Watson, 07711 764936


Areas covered: Stranraer, Whithorn

Community Banker: Alexandra Parker, TBC

Areas covered: Kilwinning, Saltcoats, Renfrew, Kilbirnie, Rothesay, Paisley

Community Banker: Lisa Lauffer, 07826664101


Areas covered: Kyle & Mallaig, Fort William

Community Banker: Sharon Dykes, 07711764878


Areas covered: Cumnock & Mauchline, Kilmarnock Central

Community Banker: Ann Mckie, 07711764780


Areas covered: Turifff, Banff, Huntly, Elgin

Community Banker: Kirsty Sinclair, 07711764543


Areas covered:  Aberfeldy, Comrie, Pitlochry, Perth South Street

Community Banker: Alec James, 07711 764704


Areas covered: Dunblane, Bridge of Allan, Bannockburn, Alloa, Falkirk  

Community Banker: Fiona Macleod, 07990 783076


Areas covered: Irvine and Troon

Community Banker: Rachelle Maconeghy, 07717 800953


Areas covered: Bishopbriggs, Kilsyth, Airdie, Bellshill, Tannochside, Stepps, Kirkintilloch

Community Banker: Lynsey Haggarty, 07748 148043


Areas covered: Campbeltown, Bowmore

Community Banker: Alice Hathaway, TBC

A day in the life of a Community Banker

Meet Lynsey, a Community Banker as she takes us with her for the day to meet the people and community she serves in Kirkintilloch and Bishopbriggs. Find out how she helps customers:

  • Get financially fitter.
  • Educate customers about scams and fraud.
  • Show the different ways to bank with us.




A day in the life of a Community Banker

Ways to bank near you

Your mobile branch service

A handy service for your community.

If you don’t work or live near one of our branches, then you might appreciate us coming to you. Our mobile branch service could help make life a little easier.

Find your nearest branch

Find your nearest branch

You can use our full range of services in our Royal Bank of Scotland branches.

You can use our Branch Locator to find your local branch that best meets your needs:

  • Branches only.
  • Cash machines only.
  • Branches & cash machines.
  • Cash & cheque deposit machine.
  • Extended opening hours for mortgage appointments.
Using post office

Using the Post Office®

Get your general banking done at a local Post Office® branch.

We’ve increased the number of services available at thousands
of Post Office® outlets across the UK.

As a Royal Bank of Scotland customer, you can:


  • Get a balance using your debit card and PIN. 
  • Withdraw cash using your debit card and PIN. 
  • Pay in cash with a pre-printed paying-in slip. 
  • Make cheques deposits with a pre-printed paying-in slip.
Set Tab for lightbox