Ways to Bank

Digital Banking

Discover Digital Banking

 

Complete everyday banking tasks wherever you are. All you need is an internet connection

Digital Banking doesn’t close in the evening and you’ll never have to wait in a queue

Gain a higher level of visibility and control over your finances

Here's what you'll need before you register

Setting up Digital Banking will only take a few minutes.

Once registered you'll automatically be registered for telephone banking too.

You're aged 11 or over

You have your account number and sort code handy

You have your card number handy. For credit card only customers, you'll also need to know your credit limit

Need a hand? Read our step-by-step guide

App available to customers with Digital Banking and a UK or international mobile number in specific countries.

Getting started with Digital Banking?

Order your card reader

A card reader is a security device needed by all customers looking to get the most out of their Digital Banking. It works with your Digital Banking service to provide an extra layer of protection against online fraud.

You will be asked to use your card reader when completing certain tasks in Digital Banking, such as:

  • making payments 
  • creating a payee
  • changing your details and more

Our security promise

Whether you’re banking digitally or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise.

1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe

2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe

3. We'll help you protect yourself with tips on staying secure and free tools for extra protection

Remember to take sensible precautions

Keep your antivirus and firewall software up to date.

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Something else we can help you with?

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