Ways to Bank

Mobile app

Discover our app

 

The ability to check your balance, move money and handle your finances on the go

Touch ID, Face ID and Android Fingerprint login keeping your details and finances under lock and key

Round-the-clock access allowing you to stay on top of things wherever or whenever you like

Cutting-edge features like “Get Cash” - which allows card-less ATM withdrawals

First things first: Register and get started

You can now sign up for Digital Banking, telephone banking and our Mobile Banking app, all in one go!

What you'll need:

Your mobile phone

Your Customer Number, PIN and Password

Your step-by-step guide:

  1. 01

    Download the app from your app store

  2. 02

    Enter your mobile number. We'll send you a text with an activation code. After you've read the app's terms and conditions you'll be asked to enter your activation code

  3. 03

    Create your passcode. Once you create your passcode you'll need it every time you want to use the app. It should be between 5 and 8 characters long

  4. 04

    Enter your customer number. This is the 10-digit number you receive when you set up Digital Banking or telephone banking. It starts with your date of birth (ddmmyy), followed by four digits.

    I've forgotten my customer number

  5. 05

    Enter characters from your PIN. We never ask you for your full PIN or password, but the app will ask you for certain numbers from your PIN and a few characters from your password - just to make sure it's you.

    I've forgotten my PIN

  6. 06

    Excellent, you're up and running. you can now handle your finances from the comfort of your sofa, or bed... or the bus into town

Our security promise

Whether you’re banking online or using our Mobile Banking app, rest assured you are protected by our Secure Banking Promise.

1. We'll refund any money paid out of your account by a fraudster, as long as you’ve kept your security information safe

2. We'll protect you 24/7 by monitoring your account and using the latest technology to keep you safe

3. We'll help you protect yourself with tips on staying secure and free tools for extra protection

Remember to take sensible precautions

Keep your antivirus and firewall software up to date.

Discover our latest updates

Enjoy the app on the big screen

The app works beautifully on your tablet device too. Why not try the big screen experience.

We’ll grab the popcorn.

Something else we can help you with?

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