To learn more about Debit Card gambling merchant controls please visit our dedicated FAQs page(opens in a new window).
The gambling control is a feature that allows you to block your card from being used for gambling transactions.
Please note: If you have recently started using your new Debit Mastercard®, you will have to re-apply gambling control via the mobile "Manage My Card" section if you have previously applied it on your old Visa card.
You do this by:
To remove the control, navigate to the same page and unselect ‘Gambling Transactions’.
To turn on the gambling control on your debit card:
The control can be turned on and off when needed. There is time no delay in adding or removing the control.
To learn more about Debit Card gambling merchant controls please visit our dedicated FAQs page(opens in a new window).
The gambling control can be applied to Debit Mastercard, Visa debit cards and Mastercard credit cards.
You can not enable or disable the block online, only via the mobile app.
The gambling control won’t necessarily work if you are on a plane because your purchase may well go through as an ‘offline’ transaction. Some transactions are approved without checking with the bank first and where this happens we can’t stop the transaction.
Gambling subscriptions and regular gambling payments will be declined if the gambling control is active.
Yes, you should receive a Push or SMS notification if your payment is declined due to the gambling setting being in place.
If the gambling control is active, this will stop gambling transactions across all channels, including Chip and Pin, Contactless, Apple Pay or Google Pay™, via Digital Banking and in the mobile app.
Lottery tickets purchased online/in app will be declined and you will get a notification informing you of this, however, lottery tickets purchased physically in a retail store such as a supermarket may be approved.
In the US, purchasing lottery tickets or scratch cards in person will be declined, and you will get a notification informing you of this.
With the gambling control on, you will be unable to withdraw winnings to your credit card.
With the gambling control on, you will be able to withdraw winnings to your debit card.
If the control is applied, it will be applied to all cards (primary and secondary).
When will I need to approve my transactions using my mobile app?
What are the different balances in Digital Banking?
How do I register for Digital Banking if I don't have a debit card?
Why do I get a message that my customer number entered has been disabled?
I haven't received my Digital Banking activation code, what can I do?
Cora can help with a wide range of queries and show you how to do your banking.
