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Existing customers benefits

Worldwide travel insurance for Platinum account holders

What’s included

Love to travel? Whether you’re hitting the slopes or escaping to the sunshine, we’ve got you covered.

Worldwide travel that covers you and your family for trips up to 31 days per trip (including winter sports)

Cover for you, your partner and dependent children who are under 18 (or under 23 if in full time education) at the start of the journey. Children must be living at the home address (or with the other parent), and be neither married or in a Civil Partnership

Emergency medical expenses, cancellations, baggage and more


Worldwide travel insurance is underwritten by U K Insurance Limited.

Things to remember

  • Your partner is the person you, the account holder, live with at the same home address in a relationship, whether married or cohabiting
  • If you or your joint account holder are aged 70 or over, you’ll need to get in touch with us each year to get your cover, where there will be a £75 annual premium per person.

Pre-existing medical conditions

Pre-existing medical conditions won’t be covered. To find out if you can extend your travel insurance to include cover for any new or existing medical conditions please sign in and complete the online form. You may have to pay extra for this or you may find that your condition cannot be covered. 

If our insurers U K Insurance Limited (UKI) are unable to offer you an upgrade to extend the level of cover you need, or your upgrade insurance premium is higher than you expected because you have medical conditions, help could still be available.

UKI have been working with the Financial Conduct Authority and the Money and Pensions Service to create a directory that you can search when UKI are unable to help.

Money Advice Service Directory

Telephone: 0800 138 7777 | Relay UK: 18001 0800 138 7777
Monday to Friday, 8am to 6pm | Saturday, Sunday and Bank Holidays, closed

Make a claim online

To make a travel insurance claim sign in and complete the form online.

Or call us

If you need emergency assistance you can call us on:

UK: 0345 609 0456
Overseas: +44 1252 763 659 

Lines are open 24/7, 365 days a year. Charges may apply. Calls may be recorded.

Get more from your bank account

We have your questions covered along with other tailored information to help you get the most of your bank account.

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