Switch your

current account to us

During your application, you'll need to tell us the account number, sort code and debit card number of the bank account you want to switch to us. We then offer the following guarantee:

• We’ll move all your existing payments going out (like standing orders and Direct Debits) and those coming in (like your salary), to your new account.
• If your old account has an overdraft, we can move this across, subject to your individual circumstances. We will advise you whether we will be able to offer you an overdraft before progressing the switch application.
• If you have any money in your old account, we’ll move it across to your new account too.
• On the switch date, we’ll close your old account.
• We’ll make sure any payments accidentally made to your old account after the switch date are redirected to your new account. We’ll also contact the sender and give them your new account details. 

During your application you can switch one current account from another provider to us, and the account must be solely in your name. If you’d like to switch more than one sole account, you can do this once your new account is open. You can’t switch a joint account into a sole account.

Before we start the switch, we’ll check that your old account is able to be switched using the Current Account Switch Service – 99% of UK current accounts are eligible to use the service. If your current account isn’t eligible, we can still organise the switch for you. It’ll just take a little longer.

To be eligible for the £125 switching offer you must use the Current Account Switch service online to close a current account held elsewhere (savings accounts are excluded) and switch into one of our eligible Royal Bank accounts. Please read the Terms and Conditions for full details.

Yes, we’ll automatically close your old account as part of the 7 day switching process. 

This happens so that any payments made to your old account will be automatically redirected to your new one. 

If your old account is overdrawn and the overdrawn amount is not paid off by the day the switch completes, we won’t be able to close the account but it will become inactive.

Yes – you can still use your old account right up to and including Day 6. This includes using your cards, digital banking and mobile banking. 

Don’t set up any new payments on your old account though, as we won’t be able to transfer those across.

To cancel your switch completely, you need to let us know at least 7 working days before your switch date. 

After that, only certain elements can be cancelled depending how far through the process we are. We’d guide you through the process though if you chose to do this.

If you cancel the switch you won't be eligible to get the £125 cashback.

If you have a joint account, you will only be eligible for one £125 cashback payment. This means that only one of you needs to pay in at least £1,500 and log in to Digital Banking or Mobile Banking before 7th January 2019.

The £1,500 can be paid into your account as one payment or multiple smaller payments, but the total amount must be at least £1,500.

The £1,500 can be paid into your account as one payment or multiple smaller payments, but the total amount must be at least £1,500 before 7th January 2019.

We may be able to provide facilities to help you pay off any overdraft, subject to our normal lending criteria. If an arranged overdraft limit is agreed, this may not match that offered by your old bank. If this isn’t the case you must make separate arrangements to repay your old bank or building society what you owe.

Please be aware that if your old bank do receive any future credits, they may keep these to offset what you still owe them.