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How to contact Royal Bank of Scotland
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Some questions we’re often asked. Is yours here?
Emergency contacts
Help with an application
Royal Bank of Scotland Application Helpdesk
If you need to get in touch for help during an application, please use the details below for the relevant teams:
If you have a question or want help with a Current Account, Savings, Loan, Overdraft or Credit Card application, please contact:
UK: 0345 3030 344
Minicom: 0800 027 1398
Current/Savings account - Option 2
Loan or Overdraft - Option 3
Credit Card - Option 4
Available Mon - Fri 9am - 7pm, Sat 9am - 1pm, closed Sun.
Opening times may vary on bank holidays. Calls may be recorded.
Help with a mortgage application
UK: 0800 056 0567
Overseas: +44 121 629 0739
Minicom: 0800 404 6160
Available Mon - Fri 8am-8pm, Sat - Sun 9am - 4pm.
Opening times may vary on bank holidays. Calls may be recorded.
The cost of your call will depend on what phone line you're using. See our call charge information page.
Also, please note that calls may be recorded for training and monitoring purposes